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Pillar guide

DNS filtering alternatives for guest WiFi: how to compare and choose

The alternatives to a DNS filtering service for guest WiFi fall into five groups: pure-play DNS filters, enterprise secure-access suites, zero-trust platforms, family-focused DNS services and on-premises appliances. Purple Shield is the sixth: built for guest and public WiFi, with a policy per SSID and VLAN, ad blocking included and nothing to install.

  • Filtering built to the Internet Watch Foundation bar
  • No hardware, no agents on devices
  • Fails closed, across multiple data centres

Reviewed on 9 October 2026

Shield in numbers

  • 241,000threats a week blocked on the guest WiFi at St George's Healthcare NHS Trust
  • 10 daysearlier warning of new threats than standard blocklists
  • 80,000+venues on the Purple platform Shield runs on, in 90 countries

In short

Key takeaways

  1. Most DNS filters were built for managed endpoints, laptops and phones an organisation owns. Guest WiFi is a different problem because you do not control the devices.
  2. Compare on nine criteria: unmanaged-device coverage, policy per SSID and VLAN, ad blocking, multi-site management, resilience, detection lead time, reporting per venue, install effort and pricing structure.
  3. Per-user pricing is a poor fit for guest WiFi, where you do not know the users. Ask for pricing by network, venue or estate.
  4. Shield's edge on guest WiFi: a policy per network, ad blocking included, no hardware, fails closed, and detection that flags new threats up to 10 days before standard blocklists.
  5. Other options are the right call in specific cases, and this guide says which. A trial on one network settles the rest.
  6. Run a 30-day trial of Shield on one SSID, side by side with your current filter, and decide on the blocked URLs and threat analysis.

The options

What are the alternatives to a DNS filtering service for guest WiFi?

Five groups: pure-play DNS filters, enterprise secure-access suites, zero-trust platforms, family-focused DNS services and on-premises appliances. Shield is a sixth: DNS filtering built for guest and public WiFi.

  1. Network DNS filter (Shield)Every device that joins the WiFi, with nothing installed
  2. DNS filter with roaming agentsNetwork locations, plus managed devices that carry the agent
  3. Zero-trust platformEnrolled users and devices, with identity-aware policy
  4. Device agentOnly the devices that have it installed
Who each kind of DNS filter protects, from the whole network to enrolled devices only

Search for a DNS filter and the results blur together, because most products do the same core thing: refuse a bad domain at the lookup. What differs is who each was built for, and that decides whether it suits a guest network.

The six kinds of DNS filtering option, and who each is built for
KindExamplesBuilt forFit for guest WiFi
Guest-WiFi DNS filteringPurple ShieldVenue estates: a policy for every SSID, VLAN and venueDesigned for it: nothing on devices, ad blocking included, fails closed
Pure-play DNS filterDNSFilterProtective DNS for managed and roaming endpointsWorks on a network; policy follows users and devices an organisation manages
Enterprise secure-access suiteCisco UmbrellaLarge enterprises that want DNS security, web gateway and zero trust under one contractBroad; a larger programme than a venue guest network needs
Zero-trust platformCloudflare GatewayIdentity-aware policy for the users and devices an organisation enrolsNetwork-level DNS filtering is possible; the platform is built around enrolled users
Family-focused DNS serviceCleanBrowsing, Control DHouseholds and small organisations choosing ready-made filter profilesSimple to start; built around profiles rather than an estate of venues
On-premises applianceLegacy filtering appliancesA box at every site inspecting traffic at the edgeHardware to buy, fit and maintain at every site
Each description is a statement of what the product is built for, drawn from the vendor's own positioning.

Criteria

How should you compare DNS filtering services for WiFi?

On nine criteria that decide whether a filter works on a network full of devices you do not own. The scorecard below turns them into questions you can put to every vendor, Shield included.

Feature lists compare well and decide little. What separates DNS filters on guest WiFi is how they handle the things guest WiFi has and an office does not: devices you cannot configure, many small sites, strangers of every age, and a business that cannot afford the network being down.

DNS filtering evaluation scorecard

0 of 11 done

Coverage and control
Protection
Operations and cost

Comparison

How do the options compare, criterion by criterion?

Shield is built around the guest-WiFi criteria, so it leads on policy per network, unmanaged devices, ad blocking and no-hardware setup. The other kinds lead on the problems they were built for, which are managed endpoints and enterprise programmes.

The six kinds of option against the guest-WiFi criteria
CriterionPurple ShieldPure-play DNS filterEnterprise suiteZero-trust platformAppliance
Built forGuest and public WiFi estatesManaged and roaming endpointsLarge enterprises, one contractEnrolled users and devicesA site's edge
Unmanaged guest devicesEvery device, nothing installedCovered by network DNS; policy follows managed usersCovered by network DNS; suite value is on managed usersCovered by network DNS; platform value is on enrolled usersTraffic through the box
Policy per SSID, VLAN, venue and hourYes, eachPer network or locationPer network or identityPer location or identityPer box, at each site
Ad blocking includedYesAsk the vendorAsk the vendorAsk the vendorAsk the vendor
Hardware or agentsNoneOptional agent for roamingOptional client for roamingClient for enrolled devicesAn appliance per site
If the service failsFails closed, across multiple data centresDepends on the vendor's designDepends on the vendor's designDepends on the vendor's designDepends on the box and its failover
Venue estate managementOne dashboard for every venueMulti-location and MSP toolsLarge-estate toolsAccount-level toolsA console per vendor

Pricing

How are DNS filtering services priced?

By user, by device, by site or location, by query volume or by network. For guest WiFi the unit matters more than the number, because you do not know your users. Ask for pricing by network, venue or estate, and expect a quote rather than a rate card.

DNS filtering pricing units and how they fit a guest network
Pricing unitFitsWhere it mismatches guest WiFi
Per userOffices with a known headcountGuests are unknown and change every day, so the count is a guess
Per deviceManaged fleetsGuest devices are unmanaged and not enrolled
Per site or locationVenue estates and multi-site retailFits well; the question is what each site includes
Per query volumeLarge, steady networksA busy venue weekend can move the bill
Per network or SSIDWiFi-first estatesFits well; each network has its own policy

Shield is priced around your venues and networks. You start with a 30-day free trial, then a Purple expert sends a quote built around your estate, standalone for any WiFi network or as an add-on to Purple Access. There is no appliance to buy and no firewall change to pay for, so the quote has no hardware line. Pricing is not published, because venue estates vary too much for a rate card to be honest.

When others fit

When is another option the right call?

When your users are managed staff on laptops rather than guests on phones, when you buy one security suite for the whole enterprise, or when a regulator requires inspection on-premises. Otherwise, for guest WiFi, a guest-WiFi filter fits better.

Which option fits which situation

Purple Shield

Fits when

  • You run guest, student, resident or public WiFi at one site or many.
  • You want a policy per network and ad blocking without hardware.

Not when

  • Your only users are managed staff and you need per-user policy on laptops.

Pure-play DNS filter or zero-trust platform

Fits when

  • The people you are protecting are employees on devices you enrol.
  • You want policy that follows the user off the network.

Not when

  • The network is mostly guests whose devices you cannot enrol.

Enterprise secure-access suite

Fits when

  • You are buying DNS security, web gateway and zero trust in one enterprise programme.

Not when

  • You need a venue guest network filtered in minutes without a wider programme.

On-premises appliance

Fits when

  • A rule requires traffic to be inspected on site.

Not when

  • You run many small sites and cannot staff a box at each.

For guest and public WiFi, start with a DNS filter built for it, and keep your firewall behind it.

Which kind of DNS filter do you need?

Question 1

Is this a guest, public, student or resident network?

See the whole decision as a list

Is this a guest, public, student or resident network?

  • Yes

    Do you run more than one site or network?

    • Yes, an estate

      Shield across the estate, with a policy per network

    • A single network

      Shield on one network

  • No, it is staff on managed devices

    A pure-play DNS filter or zero-trust platform

Switching

How do you switch DNS filtering provider without an outage?

Run the new filter on one network alongside the old one, copy the policy across, change the DHCP DNS servers in a maintenance window, verify, then retire the old service. The resolver is one setting, so a rollback is the same setting reversed.

Switch one network at a time

  1. Export your current policy

    Write down the categories, allow and block lists and schedules on the current filter for each network. This is the policy you will recreate.

  2. Pick one low-risk SSID

    Choose a single network, such as one venue's guest WiFi, so a problem touches few people. If your estate runs change control, Purple's engineers plan the pilot with your team or your ICT provider.

  3. Recreate the policy in Shield

    Start from a ready-made policy and add your lists, then switch on ad blocking, Safe Search and your branded block page.

  4. Change the resolver in a window

    Replace the DNS servers in the DHCP scope for that network with the Shield addresses. Leases renew as devices rejoin or renew.

    Check: A device rejoining the SSID is handed the Shield addresses.

  5. Verify and compare

    Test a blocked category and an ordinary site, then read Shield's blocked URLs and threat analysis against the old filter's report for the same period.

  6. Roll out and retire

    Repeat for each network, then retire the old service. To roll back at any point, put the old DNS servers back in the DHCP scope.

Proof to ask for

What proof should a DNS filtering vendor show you?

Named customers running it on guest WiFi, a measured number for threats stopped, a stated detection lead time, a resilience design and an uptime commitment. Ask every vendor for the same five, Shield included.

Five proof points to request, and Shield's answer to each
Ask forShield's answer
Named customers on guest WiFiWhitbread (hotel guest WiFi), AGS Airports (passenger WiFi at Aberdeen, Glasgow and Southampton) and St George's Healthcare NHS Trust
A measured volume of threats stoppedAround 241,000 threats a week blocked on the guest WiFi at St George's
Detection lead timeUp to 10 days earlier than standard blocklists for new threats
Resilience designFails closed, across multiple data centres, so an outage never leaves a network unfiltered
Uptime commitment99.999% uptime SLA on the Purple platform, which carries 500 million logins a year

The trial

How do you run a trial that settles the choice?

Run the candidates side by side on one network for a month, and judge them on the same four things: what they blocked, what they missed, how the network felt and how much work they took. Shield's trial is free for 30 days.

  1. Week 1Point one SSID at ShieldRecreate the policy, force DNS
  2. Week 2Run the bypass testsHard-coded DNS, VPN app, canary domain
  3. Week 3Read the threat analysisCallbacks stopped, threats flagged
  4. Week 4Compare data and decideData used against last month
The four weeks of a trial, from first lookup to decision
A four-week trial plan
WeekDoMeasure
1Point one SSID at Shield, recreate your policy, force DNS to itSetup time, blocked URLs, any false blocks
2Run the bypass tests from a guest device: hard-coded DNS, VPN app, the Firefox canary domainWhich routes the filter closes
3Read the threat analysis and callbacks stoppedThreats flagged, and any your old filter missed
4Compare data used and page speed with ad blocking onData used on the SSID against the previous month

At the end, write down the decision against the nine criteria in the scorecard. If Shield did not win on your network, you have lost a month and spent nothing. If it did, you already have the policy and the evidence to roll out.

Proof

Running on guest WiFi at hotels, airports and hospitals

  • 241,000threats a week blocked on the guest WiFi at St George's Healthcare NHS Trust
  • 10 daysearlier warning of new threats than standard blocklists
  • 80,000+venues on the Purple platform Shield runs on, in 90 countries
  • 500 millionlogins a year across the Purple platform
  • Whitbread
  • AGS Airports
  • St George's Healthcare NHS Trust

Compare

How Shield compares

Purple Shield compared with DNSFilter, Cisco Umbrella and a legacy filtering appliance
Compared withWhere Shield winsWhat it is built for
DNSFilterBuilt for guest and public WiFi, with ad blocking included, a policy per SSID and VLAN and nothing to installPure-play protective DNS for managed and roaming endpoints
Cisco UmbrellaPurpose-built for WiFi filtering, live in minutes across a multi-site venue estateA broad secure-access suite, from DNS security to SWG and ZTNA, for large enterprises on quote-based pricing
Legacy filtering applianceNo hardware, no firewall change, and it fails closed across multiple data centresA box at every site that inspects traffic at the network edge

Glossary

Key terms

Pure-play DNS filter
A product that does DNS filtering and little else, usually built for managed and roaming endpoints.
Secure web gateway (SWG)
A control that inspects web requests for policy and threats, often with a client or certificate on the device.
Zero-trust network access (ZTNA)
Access control that checks the user and device before granting access to each application.
Policy per SSID
A separate set of filtering rules for each WiFi network name, so guests, staff and children's areas never share one.
Fail closed
If the service cannot answer, protection stays in force rather than the network opening up.
Roaming client
Software that carries a DNS filtering policy onto a managed device when it leaves the network.
Block page
The page shown when a name is refused. Shield shows your own branded page.
Proof of concept
A time-boxed trial on one network that produces the evidence for a buying decision.

The library

All guides in this pillar

What each group of guides covers in DNS filtering alternatives for guest WiFi, so you know where to look.

Comparisons

How Shield compares with the filters buyers shortlist most often.

Buying

Choosing, pricing and trialling DNS filtering.

Questions

Questions about DNS filtering alternatives for guest WiFi

What are the best alternatives to a DNS filtering service for guest WiFi?

Pure-play DNS filters, enterprise secure-access suites, zero-trust platforms, family-focused DNS services and on-premises appliances. Most were built for managed endpoints. Purple Shield is built for guest and public WiFi, with a policy per SSID and VLAN and no hardware.

How is Shield different from DNSFilter?

DNSFilter is pure-play protective DNS for managed and roaming endpoints. Shield is built for guest and public WiFi, with ad blocking included, a policy per SSID and VLAN and nothing to install on any device.

How is Shield different from Cisco Umbrella?

Umbrella is a broad secure-access suite, from DNS security to web gateway and zero trust, for large enterprises on quote-based pricing. Shield is purpose-built for WiFi filtering and live in minutes across a multi-site venue estate.

Do I need hardware to filter guest WiFi?

No. Shield works at the DNS layer, so there is no appliance to buy, no firewall change and nothing to install on devices.

Why is per-user pricing a poor fit for guest WiFi?

Because you do not know your users. Guests change every day and their devices are not enrolled, so a per-user count is a guess. Ask for pricing by network, venue or estate.

How much does Shield cost?

Shield starts with a 30-day free trial. A Purple expert then sends a quote built around your venues and networks. There are no published prices and no hardware line on the invoice.

Can I use Shield with a firewall?

Yes, and you should. Shield blocks the lookup first and covers guest and BYOD devices a firewall agent never touches. It runs behind your firewall, not instead of it.

What if the filtering service goes down?

With Shield, protection does not lapse. It fails closed, so an outage never leaves a network unfiltered, and it runs across multiple data centres so a fault in one does not take your service down.

How long does it take to switch provider?

The resolver is one setting, so switching a network is a DHCP change in a maintenance window. Run Shield on one SSID alongside your current filter, compare the reports, then roll out network by network.

Is Shield only for Purple Access customers?

No. Shield is sold on its own for any WiFi network, and it also bolts onto Purple Access on its open, secure and xPSK networks.

Decide what your network reaches, free for 30 days

Tell us which networks and sites you run and who is on them. We map a policy to each one: staff, guests, students, residents and IoT. Then point one network at Shield and see what it stops for 30 days, before you pay anything. Running change control? We plan a pilot on one site with your team instead. No hardware to install.

  1. We map your networksA Purple expert maps your networks, your venues and the people on each, and answers your questions on bypass, outages, data handling and integrations.
  2. You get a policy for each oneStaff, guests, students, residents, IoT and paid tiers, each with the policy it needs.
  3. You prove it, then get your tailored quote30 days free on one network, or a pilot on one site planned with your team, then Shield priced standalone or as an add-on to your Access plan.

Your policy map

Tell us your networks. We map a policy to each one.

A Purple expert comes back with a policy for every network and group you run, from the team that has run content filtering since 2012 and runs WiFi for 80,000+ venues in 90 countries.